Kritilabs Technologies
Chennai, Tamil Nadu
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10 to 15 Yrs
Any Graduate
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Full Time
Chennai, Tamil Nadu
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Project Execution | Sla Adherence | Project Delivery | Project Management
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Drive seamless delivery and operations across 220+ locations, ensuring project execution, SLA adherence, client satisfaction, and revenue realization. Lead scale-up through governance, digital tools, and workforce capability, aligned to strategic growth and operational excellence.
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Lead implementation of IoT solutions across 220+ client locations ensuring project scope, timelines, and quality.
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Ensure 24x7 field support and device uptime through proactive maintenance and regional service governance.
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Drive seamless customer and tech support for all field incidents with clear SLAs and escalation protocols.
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Maintain Just-in-Time inventory at regional hubs with demand forecasting and consumption tracking.
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Oversee logistics operations pan-India, ensuring timely dispatch, site delivery, and reverse logistics.
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Manage client relationships (CXO/Director level connects), ensuring satisfaction, scope adherence, and issue closure at operational and leadership levels.
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