Territory Sales and Service Executive - Industrial Coating

PPG ASIAN PAINTS PRIVATE LIMITED
Haridwar, Uttarakhand
3 to 10 Yrs
Any Graduate
₹10,00,000 - ₹12,00,000 (per Annum)
Full Time
Haridwar, Uttarakhand
Industrial CoatingsAutomotive CoatingsTechnical ServiceTechnical Sales

About the Role:

We are looking for a Technical Service & Sales Executive to manage technical service, customer relationships, and commercial activities for our Industrial Coatings business in the 2-Wheeler and 3-Wheeler segment. The role requires a strong combination of technical expertise, customer handling, application support, and commercial acumen, with the ability to work closely with OEM customers and internal teams.
Key Responsibilities:
Provide technical service and application support to customers across the coating process.
Manage day-to-day technical interactions with 2W & 3W OEM customers.
Understand customer requirements and provide suitable coating solutions.
Conduct troubleshooting, root-cause analysis, and corrective actions for coating/application-related issues.
Support product trials, testing, validation, and implementation at customer locations.
Develop and maintain strong relationships with customer technical, quality, production, and purchase/commercial teams.
Handle commercial discussions and support business development within assigned accounts.
Identify opportunities for new business, product development, and account expansion.
Coordinate with internal R&D, production, quality, and sales teams to resolve customer requirements.
Maintain technical service reports, customer feedback, trial reports, and other relevant documentation.
Ensure achievement of assigned sales, service, and customer-retention objectives.
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