The purpose of this role, as the face of the company, is to act as an interface between the company and the customers (body shop/dealers) and to engage in customer business development and relationship management. This role is responsible for meeting sales targets (volume and value-based) in a defined territory and managing receivables.
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Meet sales targets for paint products (value/volume-based)
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Meet sales targets for adjacencies (value/volume-based)
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Micro sales planning and sales forecasting
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Make timely collections and ensure account reconciliation
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Gather market intelligence for competition tracking
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Win new body shops and dealers
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Retain existing customers (body shops/dealers),
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Engage in network expansion and channel management
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Implement marketing initiatives
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Engage in demand generation activities/ promotional activities (eg. painter meets)
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Identify new business opportunities and generate leads for the company
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Ensure timely delivery of products/services to customers (dealers/body shops)
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Ensure dealers benefit from various schemes
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Provide technical services to customers with assistance from the trainers
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Ensure speedy resolution of technical issues faced by customers (eg. troubleshooting by external field force)
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Routine MIS activities (Complete expense reports, sales reports, or other paperwork)
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